New to this area in Ocala,and was needing a plumber. Got a few referrals from Ferguson after purchasing 2 toliets,and 2 faucets replacements. I choose Chad's water works, which had very good reviews. I called on a late Friday afternoon and left a voice mail of my reason for calling. Rebecca or Becka returned my call early. She was delightful,courteous and had a appointment open for this day. I booked it and was pleased to get one so fast. We shared some girl talk, which I have recently gotten engaged after a long time with this fella. I got a big beautiful ring. Becka was sweet to say congratulations 🎊 Now to get on with Mike Martin the plumber. He made his courteous call to say he would be there in 1 hour. And he was, walk through house to see what jobs need to be completed. Mike took off his shoes not to track any debris inside. Got onto toliets install immediately, and then to faucets. We converst in conversation, while he worked continuing the installation of the jobs. Mike was professional, courteous and knowledgeable in is skills.. He also cleaned up areas. Gave instructions on when toliets could be used. Will be sure to use again and give out referrals.
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