We got in on a Friday there is construction going on. They have no signs telling you where to go to check-in and where to park.. When we got to the room, my wife spilled some water on the floor when we cleaned it up the rag was all dirty. And we also found a black hair on the bathroom floor. On Sunday, we are down by the pool, relaxing. Three kids showed up with a Backpack pulled their swimming suits out and went into the bathroom and changed and started to swim in the pool, They were playing with one of the guests kids and they were throwing a patio brick in the pool and diving down for it, I went to the bar to complain. They came out and got the Brick from the kids, but they never kicked them out. So me and my wife proceeded to the hot tub where there were limes and pineapple all sorts of food all over the floor. I called the front desk for them to come down and clean it up and no one showed up. I called the next day after our Stay to complain to the manager and then he told me he could only offer me a discount for half of my Friday night stat. When I got the email for my refund, it was for $15.47. I just called to talk to them about this and of course I can’t get a Manager. This place is a joke. It is run horribly!
Read more